The printer called...some fonts are not embedded. Help!

_Lains_Giles_Author

Participating Frequently

Arnis--

Sorry for the delay in replying! I was having to get the Framemaker files themselves ready to give them since the .pdf wasn't cutting it. But I want to make sure it's OK for next edition.

The strange thing is that it is Times New Roman and Courier-- fonts that are standard Windows fonts that are giving the problems. This print company once tried opening our files on Macs, and my husband wanted me to verify that they weren't doing it again, since those aren't standard for Macs. But they insist they aren't.

Most of the ones that are giving the problems are actually Open Type fonts. How much difference would there be for performing your steps for Open Type fonts? Do you know? I checked, and I DO have the "Ignore True Type versions of standard postscript fonts" option. (The Arial, Times New Roman and Courier SAY they are True Type when I check the .pdf, but appear with O symbols when I check the font directory, so I assume that means they are Open.)

Thank you for the very thorough reply! I want to try it and see if it works, but want to make sure I verify before making major font changes to my system! I don't know what I would do without this forum!

Laini

Inspiring

Laini,

The newer TT fonts are actually one form of OpenType fonts. You really
should ignore the symbolshown and instead look at the file extension.
If it is ".otf", then it's an OpenType Font, if it's ".ttf", then it's
a TrueType.

_david1

Known Participant

hardly anyone's going to be using Adobe Type Manager on Windows these days though, are they?
PostScript Type1 fonts have been supported natively since Win2000.

Are there any corporate users out there still using Win95, Win98 or WinNT4.0 ?

Inspiring

Lains,
If you use Adobe Type Manager, or Adobe PS fonts, that's the default directory for PostScript fonts. It's usually created automatically. Because you don't have the directory, you probably aren't using fonts that require it.
So, no, there's no need to create it; it would be empty.

Art

_Lains_Giles_Author

Participating Frequently

Hi Art--

No PSFONTS directory. Should I create one?

L.

Inspiring

Lains,
Check to see if you have a c:\PSFONTS directory. If so, that should be added to your Acrobat font list too.

Art

Inspiring

I'm not sure, Arnis....
If you select Adobe PDF as your printer, as you commonly would from FM,
I think fonts outside the core 18/35 have to be embedded. Otherwise, you have to hope the printer has the same fonts that you used... If they're embedded, the embedded glyphs are used as the primary font source, before any local files are looked at, aren't they?

Art

Inspiring

When creating the PDF, the only "printer" that should be used is the
AdobePDF printer instance, which only has Courier and Symbol defined
as resident fonts. Any other "printer fonts" used in creating the
original document are at the user's own peril and FM will warn you
about the missing fonts when switching printers anyway.

_Lains_Giles_Author

Participating Frequently

Hi guys--

The fonts seem to be things that are not necessarily full-blown fonts, but options that appear from charcter designer, like TmesNewRomanPS-ItalicMT, ArialBoldItalic MT, etc. That confuses me, as they are font sets, but the bold and italic make them characters.

I just talked to one of the co-workers at my old job who was much more knowledgeable about this, and he showed me some of the areas I need to look in, as far as settings.

I have Acrobat 6.0. When I go into Advanced > Distiller on the Menu bar, I select Settings > Edit Adobe PDF Settings. On the Fonts tab, I have all my fonts in the main font source window. None appear in the "Don't Embed" or "Never Embed" windows. I had two source files show up when I opened-- one is C: WINDOWS\FONTS, and the other is Program Files\Adobe\Acrobat 6.0\Resource\Font. Right now it's pointing to WINDOWS\FONTS. The other directory has only about five fonts in it, and none of them are missing.

The "Embed All Fonts" and "Subset embedded fonts when percent of other characters is less than 100%" checkboxes are both checked. "Warn and continue" is also selected.

Any more insight? If worse comes to worst, I can send them the Framemaker files and graphics and zip them rather than the .pdf, but it's going to take SOOOOO much longer.

Inspiring

Laini,

A "font" is a specific instance of a typeface, e.g. Arial-Bold. The
font family (or typeface) for this would be Arial.

From your description, most things sound correct.
On the Distiller Font Locations dialogue, is there a check box for
"Ignore TrueType versions of standard postscript fonts" ? If so, this
should be checked (I can't remember if this is a new Acrobat v.7
feature). Also change the "When embedding fails:" option to "Cancel
Job". This will let you know right away if something odd is going on
with your fonts.

Are you actually using the TimesNewRomanPS -MT and Arial -MT families
or TrueType versions of these fonts? If you're using TT fonts, then
you need to check your AdobePDF printer instance to make sure that the
font is being sent instead of substituted.

Open the Printers & Faxes control panel and right-click on the
AdobePDF printer and select the Properties option.

On the General Tab, click Printing Preferences and select the Layout
Tab. Click on the Advanced button.

On this dialogue:
- change "Graphic > Print Quality" to 600dpi
- change "Graphic > TrueType Font:" to "Download as Softfont"
- change "Document Options > Postscript Options > TrueType Font
Download Option:" to "Native TrueType"

Click OK and then OK on the Preferences dialogue.

Now go to the Properties Advanced Tab and click on the "Printing
Defaults..." button. You'll get the same looking dialogues as the
previous Printing Preferences one.

Verify that all of the above settings are set the same.

Click OK and then OK on the Defaults dialogue.

Now go to the Device Settings tab of the Properties.

Set the following parameters:
- Output Protocol: Binary
- Convert Gray text to Postscript Gray: Yes
- Convert Gray Graphics to Postscript Gray: Yes
- Add Euro Currency.... : No (unless you need to use euros in your
text)

Now click on the "+" beside the "Font Substitution Table" to expand
the list of TT fonts available.

For *all* of these set them to "Don't Substitute"

Click OK to finish up.

Now you can try another copy of your output to PDF. When you have the
PDF created, check the File > Document Properties > Fonts to make sure
that all are embedded before sending to your printer.

I hope this helps,

Arnis

Inspiring

To distill Arnis's comment....

Assuming you're not using a stand-alone version of Distiller, in FM, do Print Book. With Adobe PDF as the printer, click Setup > Properties. On the Adobe PDF Settings page, uncheck "Do not send fonts to "Adobe PDF."

If that's checked, only the core PS fonts that the printer knows about are included. Anything else is not -- which is what I think happened to you; you used fonts that aren't part of the standard PS set.

IF the checkbox is not checked, the fonts are included, which is counter-intuiive, but the way they do it.

Art

Inspiring

Art,

That's not quite correct. Whether the fonts are in the postscript
stream or only referenced there is totally irrelevant. Distiller has
to know where the fonts are and whether to embed them or not. These
options are controlled from the Distiller side of the equation or from
within the font itself.

The Do Not Send Fonts issue only cuts down the size of the postscript
file by simply referencing the font names.