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okh_rchland
okh_rchland
Participating Frequently
August 7, 2018
Answered

The selected PDF job option does not exist in the current installation fm2017 on w10

This is what I get when try to save as PDF.  There are no obvious instructions in fm for supporting save as PDF.

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    Jeff_Coatsworth
    Jeff_CoatsworthCorrect answer
    Community Expert
    August 10, 2018

    Have absolutely no idea how to find installed KB numbers.

    Windows update says I am up to date.

    Version is 1803, installed on 7/24/2018

    OS build is 17134.167


    According to this thread - Re: Frame 2017 cannot print to PDF or PS or Printer as of April 6, 2018  - that level means you don't have it. I would suggest doing a Windows Update to pull in the latest fixes and then try again with a new FM doc. If that still doesn't work, then I would uninstall all Acrobat instances on the machine, re-run the FM2017 install and ensure that the selection field for the PDF Creator Add-on is selected, then update FM2017 if needed.

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    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    August 8, 2018

    Can you print to the Adobe PDF printer instance? Is your Win10 install running the most current (post-July 24 2018) build of 1803? Do you have Acrobat or just the "headless" variety that ships with FM?

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    okh_rchland
    okh_rchlandAuthor
    Participating Frequently
    August 8, 2018

    I did the windows updates last week.  Not sure what Adobe PDF I have.

    I have acrobat standard DC which after installing last year allowed making pdfs from fm.

    Since then I had to do a reinstall of the entire system.  Just installed Acrobat Standard DC yesterday.

    That did not help.  My windows 7 machine with fm can print to pdf.  Still does not 'save as pdf'

    Can you please explain what it takes to get the 'Save as PDF' to work.

    (1) Save as PDF does not work on either windows 7 nor W10 machine.

    (2) Print to PDF does not work on my reinstalled W10 machine.

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    okh_rchland
    okh_rchlandAuthor
    Participating Frequently
    August 8, 2018

    Still have this question.  Should I be able to save as or print to pdf with out buying Acrobat DC?

    FM is very expensive and the ability to create a pdf was my expectation.  I have been doing that

    with fm since 2002.

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