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Matt-Tech Comm Tools
Community Expert
Community Expert
February 8, 2016
Question

Trouble embedding MP4 when converting to PDF

  • February 8, 2016
  • 2 replies
  • 591 views

Hi all,

From FrameMaker 13.02.433, I cannot produce PDF with embedded MP4 if the documents are imported by reference.

Both the Save As PDF, and Print (to .ps, using the Adobe PDF print driver) options fail.

  • Save As PDF hangs (whether or not it might process eventually, I kill the process after 15 minutes)
  • Print (to .ps) yields the poster in the PDF, but no ability to activate the MP4.

Stefan, is this a bug, or am I missing something?

-Matt

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    2 replies

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    March 4, 2016

    Thx, I just ended up copying directly into doc and producing.

    I'll revisit when I run across it again!

    I produced the MP4 with ScreenFlow, which posts well to Vimeo and YouTube.

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant
    Legend
    February 9, 2016

    Hi Matt,

    I just recoded a small video with captivate, published as mp4, referenced the mp4 in a FrameMaker document, assigned a poster image to the video and saved it as a PDF. Worked like a charm. I tried multiple PDF settings (tagged, untagged, multiple joboptions, RGB vs CMYK), but could not produce any problems regarding this.

    Maybe this is related to a encoding (H.264 / H.265 etc. / Audio Encoding (AAC, MP3, MP2 etc.)? How is your mp4 encoded? How did you create it? And: How big is is? Did you als try it with a smaller one?

    Suggestion: Record a small video (just a minute or so) with Captivate and try again with a new document. Does the error still happen?

    Cheers,

    *Stefan.

    Matt-Tech Comm Tools
    Community Expert
    Community Expert
    March 4, 2016

    Thx, I just ended up copying directly into doc and producing.

    I'll revisit when I run across it again!

    -Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant