Trying to open existing documents for editing freezing FrameMaker

Forum|Forum|10 years ago
April 25, 2016
16 replies
668 views

Hello all,

How do I fix this issue? I can create new documents, and locked documents I can open in "view only", but I can't (locked or unlocked) fully open for editing any documents. I have a subscription for the tech suite, so I'm on the newest version of FM. Am I just going to have to uninstall/reinstall?

Thanks in advance.

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

Where are the docs located? Do you have rights to the folder? If the doc is locked, is someone else editing it or is it getting locked & not releasing the lock?

DGSI_WriterAuthor

Participating Frequently

The docs are located on my local hard drive. Nobody else is editing the documents (I'm the only one with the software - the locked documents got locked from freezing during opening, but when they got locked it allowed me to open in "view only", which worked). I have full rights since it is my local machine (in the default Documents folder - running Windows 7 Pro, 64-bit) and I'm an admin.

Jeff_Coatsworth

Community Expert

So if you exit out of FM, go to the docs location & delete the files with .lck on them; what happens when you start FM up & open them?

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.