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GinJeff
Known Participant
July 24, 2015
Question

UI issues when you change the default font size on Windows

  • July 24, 2015
  • 1 reply
  • 2012 views

I have somewhat limited vision which is especially bad with my high def monitor (2560x1440). Consequently, I set the size default in Windows (Change the size of text, apss and other items in Display Customization) to 125%. When I do this, FrameMaker does not properly draw toolbars or the status bar items on the bottom of the screen (like Zoom). Functionality works but you can wind up hitting the wrong buttom (like remove file instead of Update Book !). Document pages render fine.

Anyone have a solution to this problem? Setting Windows back to 100% makes it a lot harder for me to see.

This is not the only Adobe app that behaves badly but it is the worst of the ones I use regularly.

Thanks for help

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    1 reply

    Bob_Niland
    Community Expert
    Bob_NilandCommunity Expert
    Community Expert
    July 24, 2015

    re: ... high def monitor (2560x1440) ...

    What is the screen diagonal size?

    The problem isn't the raster size (pixel count), but the pixel pitch (dots per inch). I recommend 27 to 32 inch for FM use‌ at 1440p, and even 27 might be too tight for some eyes.

    Windows, and apps for it, never really recovered from early hard-coded assumptions that screen resolution would be less than 100 dots per inch.

    G
    GinJeffAuthor
    Known Participant
    July 24, 2015

    This is a 27-inch, NEC high-end monitor.

    There are no hard-coded assumptions in Windows about resolution and there are several options for scaling elements when using these smaller pitch displays, all of which are queryable from applications. Unfortunately, Adobe knows best and does not follow UI guidelines nor accessibility guidelines for scaling UI elements. This is the only app that screws up the icon/button placement that I currently use. While Photoshop and Lightroom have their scaling challenges, this isn't something they screw up. C'mon - Frame has a drop down that lets you select 14 to 22-inch monitors? Really? Maybe I expect too much from a $1000 product but that could have been updated sometime in the last 10 years if it is supposed to account for scaling.

    **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    July 24, 2015

    I kvetched to the Bugbase yesterday about this & got back a suggestion which I haven’t time to try out yet.

    They suggested - Disable scaling for FM : Right click FrameMaker.exe->Properties->Compatibility->check "Disable display scaling on high DPI settings" and then restart FM.

    Give it buzz & see if it works for you (& let the rest of us know if it does)

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