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Participating Frequently
November 20, 2014
Answered

unable to generated a pdf file in framemaker12

  • November 20, 2014
  • 4 replies
  • 1464 views

I have created a book and even though I have the latest update, FM 12 won't create a PDF from the book. I get a log file and a text file and that's it. It was working yesterday. Any suggestions?

Thanks!

    This topic has been closed for replies.
    Correct answer Jeff_Coatsworth

    Arnis thanks a ton for this, but it didn't make any difference. Still getting only the log output with the error message that there was no file to create a pdf from. It does save as a book just fine, so I'm horribly confused on this one.


    @medic75 – are you able to print to PDF? If it’s just one doc that’s not working – try a MIF-wash of it.

    4 replies

    Known Participant
    November 24, 2014

    Hi medic75

    Might be nothing to do with it, but I used to get printing crashes when older books somehow got set to be tagged pdfs and half the tags didn't exist; and the error message didn't give clues as to what it was. So just a long shot to check in case (Print doc; generate acrobat data;pdf set up; tags; uncheck create tagged pdf... or check that all the tags included are valid).

    medic75Author
    Participating Frequently
    November 28, 2014

    Hi Sarah,

    I did try that and it didn't help. I seem to be able to create other books and make them into PDFs so I'm not sure if it's the one document and if it is what I could do to fix it.

    Thanks

    Community Expert
    November 21, 2014

    I am having the same issues. Books I was able to print very fast a week ago now print very very very slowly. If at all. And I can't figure out why - it seems something has changed in one of the latest Adobe updates.

    I really wish Adobe would get a proper grip on these printing problems. There a numerous other debates discussing the slow printing and none of them seem to be very clear as to the causes.

    Bjørn Smalbro - FrameMaker.dk
    Bob_Niland
    Community Expert
    Community Expert
    November 20, 2014

    What default printer instance is configured when this happens?

    It needs to be a "PDF" or at least a PostScript printer.

    medic75Author
    Participating Frequently
    November 20, 2014

    there isn't one. I click to save as PDF and there are pdf job options of which I chose High Quality Print and RGB and the rest is default settings. It has always worked before without issue.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 20, 2014

    Your default printer inside FM should be the AdobePDF instance – use the free SetPrint plug-in to set it & forget it automatically

    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 20, 2014

    So what’s changed?

    medic75Author
    Participating Frequently
    November 20, 2014

    Nothing. That's the problem. I did one book, saved as PDF, no problem. Went to do the second book (the only difference was the size) and when I got done, saved as a book just fine, but it shows the system "working" when I go to save as PDF but when done there is nothing but the text and log files. That's it.

    I'm using windows 7 with the latest update of FM12. Frustrating.

    medic75Author
    Participating Frequently
    November 20, 2014

    I should note that I'm seeing this in the log file:

    Warning: Empty job. No PDF file produced