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Participant
March 14, 2012
Answered

Unable to Install Framemaker 10 on Windows 7

  • March 14, 2012
  • 1 reply
  • 1314 views

I am trying to install Framemaker 10 (x64) on a Windows 7 computer. I have already uninstalled my previous Framemaker 7 version. Even after that i could notice the following error messages in the log file.

"......

Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe
[    1924] Wed Mar 14 15:05:01 2012 ERROR
DW046: Following Conflicting processes were running -
block:FrameMaker Application (FrameMaker.exe){|}block:RSO3MiddleTierService.exe
[    1924] Wed Mar 14 15:05:01 2012  INFO
:: END TIMER :: [Total Timer] took 8336.03 milliseconds (8.33603 seconds) DTR = 281.189 KBPS (0.274599 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)

ERROR: DW046: Following Conflicting processes were running -
block:FrameMaker Application (FrameMaker.exe){|}block:RSO3MiddleTierService.exe

>>>>>>

I would appreciate if you could help me in debugging this issue. Thanks in advance.

Regards,

Suresh

This topic has been closed for replies.
Correct answer Suresh_Babu_V

Thanks, Arnis. I was able to install the software.

1 reply

Arnis Gubins
Inspiring
March 14, 2012

You have to stop the service first.

Please see: http://forums.adobe.com/thread/850449

Suresh_Babu_VAuthorCorrect answer
Participant
March 15, 2012

Thanks, Arnis. I was able to install the software.