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Participant
February 3, 2025
Question

Unable to save as PDF

  • February 3, 2025
  • 2 replies
  • 160 views

I'm trying to save my work as a PDF file but keep getting an error message: "FrameMaker could not find the Adobe PDF printer instance, which must be installed to execute the 'Save as PDF' command."

I’ve tried repairing Adobe Acrobat, manually adding the Adobe PDF printer (which does not show up when adding), and reinstalling both FrameMaker and Adobe Acrobat, but nothing worked. I've tried many solutions, but I’m still unable to resolve the issue.

Please assist.

    2 replies

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    February 4, 2025

    What happens if you use the Publish panel to create a PDF?

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 3, 2025