Participant

Question

Update 5 internal error 15054 CMS

Hi,

After installing update 5 my cms Ditatoo is not working anymore. When connecting FM has to close. No error indication.

When opening dita document form Ditatoo, FM gives an internal error 15054.

Is there a solution or can I remove the update ?

Thanks,

Tobias

This topic has been closed for replies.

Community Manager

Hi Tobias,

I have sent you the private message with our contact email. Please email us and we will connect with you to help you with the issue.

Regards,

Mayank

TtenHAuthor

Participant

Hi Mayank,

I removed FM and Ditatoo and reinstalled both again. This solved the problem.

Kind Regards,

Tobias

Community Expert

If it's not listed in your Windows Control Panel's Add/Remove Programs as a separate update, you can uninstall FM and reinstall & use update 4 on this page - https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows to get back.

Community Expert

I'd contact the FM folks at tcssup@adobe.com to let them know what's going on - if rolling back the update fixes the issue, let them know that too.

TtenHAuthor

Participant

Hi Jeff,

I don't know how to roll back the update. Can you tell me how, so I can try that?

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