Update Cross-References Using FrameMaker Version 17.0.5.725/FrameMaker Shuts Down

My group is having an issue updating references. We are able to get the update references box to show, but when we go to update all cross-references and click update, we get an internal error code 17054 and FrameMaker shuts down. The only way we are able to update cross-references is to close all files and update book. Does anyone have a solution or have you had this problem with this version of FrameMaker?