Upgrade FrameMaker in Windows 11

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I cannot seem to update my FrameMaker Version 16 (subscription) in Windows 11. It is looking for an "auphd" file. Is there any way to download the update from Adobe?

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pulkitnCorrect answer

Adobe Employee

Hi ,

FM2020 update 4 has been certified on Windows11 now .

Ref : https://helpx.adobe.com/framemaker/kb/fixed-issues.html

@jcopel Are you facing any challenge /issue while using help--> update in windows 11 ??

-Pulkit

Jeff_Coatsworth

Community Expert

It was sounding like you already had FM2020 installed and the Help > Updates wasn't working for you. BTW As of Feb 2022, FM has not been "officially certified" yet to run with Win11.

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jcopelAuthor

Participant

Yes, that's exactly my situation. I haven't had any issues yet, but wish I had waited on the Windows 11 upgrade since FrameMaker is my work lifeline. Thanks for your responses. I'll post up any upcoming issues that may be of help to others.

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Jeff_Coatsworth

Community Expert

See https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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jcopelAuthor

Participant

Thank you. Once I posted this, the following appeared next to my post, so I was able to get my upgrade. But, I have bookmarked this website for future inquiries. Thanks again!

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