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jcopel
jcopel
Participant
February 9, 2022
Answered

Upgrade FrameMaker in Windows 11

  • February 9, 2022
  • 2 replies
  • 1148 views

I cannot seem to update my FrameMaker Version 16 (subscription) in Windows 11. It is looking for an "auphd" file. Is there any way to download the update from Adobe? 

    This topic has been closed for replies.
    Correct answer pulkitn

    Hi ,

    FM2020 update 4  has been certified on Windows11 now .

    Ref : https://helpx.adobe.com/framemaker/kb/fixed-issues.html

     

    @jcopel  Are you facing any challenge /issue while using help--> update in windows 11 ??

     

    -Pulkit

    2 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 9, 2022

    It was sounding like you already had FM2020 installed and the Help > Updates wasn't working for you. BTW As of Feb 2022, FM has not been "officially certified" yet to run with Win11.

    jcopel
    jcopelAuthor
    Participant
    February 9, 2022

    Yes, that's exactly my situation. I haven't had any issues yet, but wish I had waited on the Windows 11 upgrade since FrameMaker is my work lifeline. Thanks for your responses. I'll post up any upcoming issues that may be of help to others.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 9, 2022

    See https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

      jcopel
      jcopelAuthor
      Participant
      February 9, 2022

      Thank you. Once I posted this, the following appeared next to my post, so I was able to get my upgrade. But, I have bookmarked this website for future inquiries. Thanks again!

       

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