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Known Participant
November 25, 2010
Question

Very slow printing to default Adobe PDF printer

  • November 25, 2010
  • 4 replies
  • 50432 views

I have a 150 page FrameMaker document (with lots of linked Illustrator CS4 files) that is taking 7 MINUTES to print to the default Adobe PDF printer. In contrast, an old QuickSilver / Interleaf document that is 200 pages long and contains even more graphics embedded as huge TIF files, takes 20 seconds to print to the same default Adobe PDF printer.

I have tried all the suggestions I can find on the web, including Adobe forums, but nothing works. Can anyone suggest why printing from FrameMaker 9 to Adobe PDF is taking such a long time? It would appear to be a FrameMaker problem, since every other application can print to the Adobe PDF printer without any problems, and so can FrameMaker... but only at a snail's pace!

I am using TS2 (FrameMaker 9 and Adobe Acrobat 9 Pro Extended) on a 3.0 GHz Quad Core PC running Windows XP Pro.

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4 replies

Inspiring
May 13, 2011

You can use a different program to create PDFs.  I know it boggles the imagination that Adobe's own product should have trouble with PDFs, but they do.

I use CutePDF (www.cutepdf.com), but there are lots of others out there.  They may not offer the same level of customization with regard to file size, but can certainly be faster and more robust than the home-grown variety.

Known Participant
October 6, 2011

And now the problem has really hit home. I have nine different multilingual manuals, with native speakers sending me their corrections. After each set of corrections are applied I need to reprint the manual and make it available for further checking. It has just taken 18 MINUTES to print a 100 page manual to the Adobe PDF printer - and that's just one manual, following one pass of corrections.

**** ADOBE: FRAMEMAKER'S PRINTING PROBLEMS ARE HAVING A DISASTROUS AFFECT ON MY WORKFLOW! ***

Participating Frequently
May 12, 2011

I'm replying mostly so I can follow the topic, but we also experience profoundly long PDF rendering times (30 or more minutes for a ca. 500 page book), regardless of settings.

Our old tools (open source toolchain based on latex/docutils) took about 5 minutes.

Any ideas would be greatly appreciated.

Known Participant
May 13, 2011

ddsbleton: I have tried all the recommendations, but none have any effect.

I recently 'upgraded' to TS3. After first uninstalling TS2, I then followed a detailed list of Adobe instructions about how to eradicate all traces of Acrobat left behind by the uninstaller. I then performed a fresh install of TS3 (from the DVD). The printing problem from FrameMaker (incorporating Link By Reference'd AI Illustrator files) to Acrobat has not improved at all, so for me output to Acrobat PDF remains terrible.

As a technical writer I have bought all of Adobe's latest programs, but I must not expect them to work together properly. I am expected to waste time producing an intermediate format for all of my illustrations, because FrameMaker doesn't understand Adobe's own flagship drawing program. And that's clearly not the only problem, as has been highlighted by so many people on this thread.

Known Participant
May 6, 2011

This is a rather long thread, but I want to add my 2 cents.


Rendering my company's book, (500 pages, containing 1 png per page or so) takes roughly 30 minutes. Horrible.

If we had known about this issue we probably would not have bought Framemaker. Our previous tool rendered the same content in a couple minutes.

Hopefully, this could be improved in future updates.

-Ian

May 6, 2011

Ian, would you re-post your O/S info, and whether you're on a 64-bit system and/or in a VM?

Sheila

Known Participant
November 25, 2010

Hi,

I have had similar problems; you might check out:

http://forums.adobe.com/thread/540379

It contains several tips you might try.

--- Derek

Known Participant
November 25, 2010

Derek,

Thanks for replying. The thread you mentioned was one of the many I tried, but none of the suggestions worked. It seems the only solution you found was to install a very old driver, is that correct? I don't want to do that when every other program on my PC, Adobe or not, can print perfectly fast to the default, uncustomized Adobe PDF printer.

That points the blame at FrameMaker, or perhaps using linked Illustrator files within FrameMaker. The reason I say this is because when printing, the little FrameMaker print output window clearly shows the process is slowing on the graphics-heavy pages. I'd expect that a bit with any program, but should sending a single page with a little 1.2 MB linked AI file really lock up a 3.0GHz PC for 25 seconds?

Some further tests are necessary. I'll have to waste some time taking one chapter from my book and replacing all the linked AI files with linked SVGs to see if the problem is Illustrator based. If that doesn't work, I'll try TIFs or JPGs...

EDIT:  Since writing the above I have tried using a CS3 Illustrator file, an SVG and a TIFF. The CS3 file and the SVG still took 20 seconds to print a single page, but using a TIFF instead caused the page to print almost instantaneously!  How can it be that using a vector based file can cause printing to Adobe PDF to be about 20x slower than using a TIF file?

EDIT: Using FrameMaker's Save As PDF... menu option to write the complete book takes around 4m 30s, an improvement over the 7 minutes printing it to the Adobe PDF printer, but still far too slow.

Jeff_Coatsworth
Community Expert
Community Expert
November 25, 2010

What do you mean by "linked" when you refer to graphics? OLE type linking? I didn't think that was "best practices" anymore due to security tightening.