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ericy83354268
ericy83354268
Inspiring
December 29, 2016
Answered

webworks cannot generate CHM with FrameMaker book files

  • December 29, 2016
  • 1 reply
  • 506 views

WebWorks throw this warning for each .fm file when generating CHM:

[Warning] Object reference not set to an instance of an object.

and the output is almost an empty chm file without any content inside.

Can someone help on this ?

Webworks ver.: 2016.1

Framemaker ver.: 12

    This topic has been closed for replies.
    Correct answer ericy83354268

    First, have you updated your install of FM12 to the latest patch version? Have you also checked if WebWorks is updated with fixes to handle FM12 version files? Next, you mention that the files worked in FM9 - have you gone through and opened all the "old" files in FM12 to upgrade them? If all have been updated, perhaps doing a MIF-wash on them might clean them up. Another diagnostic technique would be to go through and try making a CHM out of each file individually until it chokes - then you can examine that file in more detail to see what's going on inside it...


    Hi Jeff,

    I finally solved it by reinstalling the epublisher.

    I noticed that when I reinstalled, the epublisher tried to connect to FM. It seems trying to get to the FM information on the computer.

    I guess before the reinstall, it only have my FM 9 information , so I had that problem.

    So I think epublisher needs to be reinstalled once FM upgraded. that 's the case.

    Thank you very very much for replying me, happy new year ! here is such a good place for the beginners like me!

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    December 29, 2016

    This sounds a bit like a WebWorks issue not FM; but try to check it out in FM first - is it a .book file? Does it update ok without any warnings? Can you create PDFs out of it without any warnings? Have you tried creating CHMs directly from FM12?

    ericy83354268
    ericy83354268Author
    Inspiring
    December 29, 2016

    Thanks for your reply!

    my WebWorks worked well with Framemaker 9 before.

    Now I installed FM12, and I have this warning now.

    For your question, yes, it is a .book file. and update OK without warning at FM12. and I can create PDF out of it without warnings at FM, too.

    I need create CHM with webworks because I need the stationary from my company for compliance.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    December 29, 2016

    First, have you updated your install of FM12 to the latest patch version? Have you also checked if WebWorks is updated with fixes to handle FM12 version files? Next, you mention that the files worked in FM9 - have you gone through and opened all the "old" files in FM12 to upgrade them? If all have been updated, perhaps doing a MIF-wash on them might clean them up. Another diagnostic technique would be to go through and try making a CHM out of each file individually until it chokes - then you can examine that file in more detail to see what's going on inside it...

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