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Inspiring
August 6, 2019
Question

webworks wont scan fm 2019 doc

  • August 6, 2019
  • 3 replies
  • 328 views

I had a FM11 doc, opened it with new Framemaker 2019, saved as 2019, opened new webworks epubpro 2019, made new FM doc source doc; scan all, sits at 0%, will not scan; any advice?

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    3 replies

    Jeff_Coatsworth
    Adobe Expert
    June 30, 2020

    Are you running the 64bit version of FM2019? According to Webworks, they haven't got that one supported - just the 32 bit version. I would install a 32 bit copy on another machine to be able to get processing.

    jdf53227693
    New Participant
    June 30, 2020

    Did you get a resolution to this issue? I am seeing the same thing. 

    Jeff_Coatsworth
    Adobe Expert
    August 6, 2019

    Contact Webworks? Doesn't seem to be a FM issue...