Samuel A Tomanio

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Question

Welcome Screen Grapic

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Hi All,

That funky graphic is showing up again when I open Frame 2019.

I knew there used to be a fix but I can't find it!

Thanks!

Sam

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Community Expert

Community Expert

Hi,

Did you check other threads in the forum? There are a few about welcome screens, e.g. this one:

https://community.adobe.com/t5/framemaker-discussions/odd-startup-screen/m-p/11124312

It seems that mostly Adobe had changed something.

I do not have FM 2019. Therefore I cannot test this.

Do others with FM 2019 have the same issue?

Best regards, Winfried

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Jeff_Coatsworth

Community Expert

Community Expert

Number of threads on this - this one suggests a zoom scroll solution - https://community.adobe.com/t5/framemaker-discussions/framemaker-2019-resources-splash-page-incorrect/m-p/12773200#M73939
This one shows how to turn it off completely - https://community.adobe.com/t5/framemaker-discussions/framemaker-2020-can-t-get-rid-of-welcome-screen/m-p/11565221#M68079

And this one has a hack that kills off the marketing junk - https://community.adobe.com/t5/framemaker-discussions/pre-framemaker-2020-welcome-screen-not-displaying-properly/m-p/10434631#M60937

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