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June 6, 2019
Question

Why can't I generate review pdf?

  • June 6, 2019
  • 1 reply
  • 983 views

I'm a new user and am having difficulty generating a review pdf. No issues generating a regular pdf, but this one is giving me grief. Have gone into the setup and made sure that the 'generate tagged pdf' is turned on. I am using Acrobat Pro, latest version.

This is the error message I am getting:

Any input is appreciated!

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1 reply

Barb Binder
Community Expert
Community Expert
June 7, 2019

Hi Patricia:

What version of FrameMaker? I just tried it on Fm 2019 with no issues.

And what is your workflow after you create a review PDF? Are you initiating an email review or a shared review and then importing the comments back into the FrameMaker document?

~Barb

~Barb at Rocky Mountain Training
June 7, 2019

Hi Barb,

I am using 2019 FrameMaker (subscribed). I have tried choosing both the email and shared review option to try and generate the review pdf but I have not gotten that far. It tries to generate then gives me the above error and does not complete the process.

Jeff_Coatsworth
Community Expert
Community Expert
June 7, 2019

Check to make sure your FM2019 is up to the latest version - there were some PDF-creation issues encountered in the first couple of patches issued.