Why does Framemaker 15 freeze Windows 10 computer on launch?

8 replies
740 views
Translate

This problem happened once before and cleared up after several restarts. I've installed the latest patch, and I still cannot open my FM files. The computer freezes.

This topic is closed to new replies. Start a new post to keep the conversation going.

K

ksaini

Adobe Employee

Hi Pat,

If the problem still persist can you please clear/rename Fm2015 appdata (%appdata%\Adobe\Framemaker\13). Also please do send me crash logs at ksaini@adobe.com

Thanks

Kunal

Translate

patgal77Author

Participant

Hi Kunal. I ran a restore point from three days back, and the problem cleared up. It seems that some of the Windows updates are interfering with the program, so I have turned off automatic updates.

I really would like to know if Windows Stupid 10 is interfering with FM. It's a big problem, because I am at exam time in school right now.

Regards,

Pat

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.