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patgal77
patgal77
Participant
May 14, 2016
Question

Why does Framemaker 15 freeze Windows 10 computer on launch?

  • May 14, 2016
  • 1 reply
  • 722 views

This problem happened once before and cleared up after several restarts. I've installed the latest patch, and I still cannot open my FM files. The computer freezes.

    This topic has been closed for replies.

    1 reply

    K
    Adobe Employee
    ksaini
    Adobe Employee
    May 16, 2016

    Hi Pat,

    If the problem still persist can you please clear/rename Fm2015 appdata (%appdata%\Adobe\Framemaker\13). Also please do send me crash logs at ksaini@adobe.com

    Thanks

    Kunal

    patgal77
    patgal77Author
    Participant
    May 16, 2016

    Hi Kunal. I ran a restore point from three days back, and the problem cleared up. It seems that some of the Windows updates are interfering with the program, so I have turned off automatic updates.

    I really would like to know if Windows Stupid 10 is interfering with FM. It's a big problem, because I am at exam time in school right now.

    Regards,

    Pat

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