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K
kirklandscott
Participant
July 25, 2013
Question

Why is FrameMaker 10 throwing a licensing error when the rest of the TCS 3.5 suite is working fine?

  • July 25, 2013
  • 2 replies
  • 1056 views

I tried to move the suite to a new computer. Deactivating the licenses from the other computer and installing it on the new one. I find that Frame is throwing the error, meanwhile, Captivate and RoboHelp are still working fine.

This topic has been closed for replies.

2 replies

Arnis Gubins
Arnis Gubins
Inspiring
July 26, 2013

This is a known bug in the underlying licensing modules used by FM10 (an expiry date was triggerd on Jan. 1, 2013). Please see this article to download the required patch:

http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
July 25, 2013

Moving this discussion to the Technical Communications Suite Installer forum.

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