Why is Xerox printer incompatible with FM?

Forum|Forum|7 years ago
August 15, 2018
2 replies
654 views

Tried printing today from FM to Xerox WorkCentre 70225, and got an error message saying it was incompatible. Has anyone else seen that?Is it merely some weird one-off with this printer model?

Thanks!

Amy Sharp

DCI Int'l

xerox

This topic has been closed for replies.

Correct answer Matt-Tech Comm Tools

ACP, I can't get your link to work.

techcomm.tools/pdf with or without the /pdf.

Odd, it's working for me, but here's the long link http://techcommtools.com/framemaker-pdf-tips-and-tricks/

-Matt

Jeff_Coatsworth

Community Expert

Incompatible in what way? Does it not have the correct drivers installed?

A

amys3546815Author

Known Participant

I looked for a xerox driver that works with FM, but found nothing specific. I know I've printed from FM to all kinds of printers over the years, including Xerox, and never hit this before.

Matt-Tech Comm Tools

Community Expert

The best, most predictable plan is to always print to Adobe PDF, then use Reader or Acrobat to send to printer.

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

A

amys3546815Author

Known Participant

I'm laughing a bit. The only reason I haven't printed to PDF is that I keep getting the error message that the file is invalid, and forums say it's because of internal security on the PDF images I imported by reference. I'm desperate enough to print from FM then scan the pages into PDF.

Which is why I'm asking. ;-)

Matt-Tech Comm Tools

Community Expert

If on Windows 10, ensure you're completely up-to-date.

Then follow all the recommendations I mention at techcomm.tools/pdf. This should solve your problem.

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant

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