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Queeny29550622b6rz
Participant
Dec 17, 2023 10:48 PM UTC
Question

"Your purchase wasn’t detected"

I started with a free trial and then made the purchase, but my desktop version keeps saying that "Your purchase wasn’t detected". 

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    Dec 18, 2023 12:36 PM UTC

    Give the FM folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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