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Participant
December 17, 2023
Question

"Your purchase wasn’t detected"

  • December 17, 2023
  • 1 reply
  • 213 views

I started with a free trial and then made the purchase, but my desktop version keeps saying that "Your purchase wasn’t detected". 

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    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    December 18, 2023

    Give the FM folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.