软件无法正常使用

新建文档是会报错，错误代码：GEM_DOCUMENT_CREATE_FAILED_UNSPECIFIED_ALERT_MSG

我使用的iPad Pro（10.5英寸），iOS13.2系统

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Correct answer Sue Garibaldi

Hi Kangy.

This alert, for a failure to create a new document, is a bug that has been logged and I believe will be fixed in the next update.

Please try force-quitting and relaunching Fresco and then try creating a new document again.

Please let me know if this alert persists.

Sue.

Correct answer

Community Manager

Hi Kangy.

This alert, for a failure to create a new document, is a bug that has been logged and I believe will be fixed in the next update.

Please try force-quitting and relaunching Fresco and then try creating a new document again.

Please let me know if this alert persists.

Sue.

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