Questions

I have been working (20+ hours so I’m freaking out a little!) on a drawing in adobe fresco and all of a sudden I cannot open the file because I get the error “Format not supported. The document does not appear to be a valid PSD file.” It seems that other people have had this problem, I’ve tried the things they suggested:-duplicating-going on my computer to find the cloud version-older versions (none exist)-downloading the image Everything gives an error. What can I do?? I would even take a screenshot of it so I can try to salvage some of it. Is it lost forever?

Hello, I'm dealing with this problem for quite a long time. Partially found out a work around, however that is not ideal and only possible temporarily.SYSTEM SPECIFICATIONS:Samsung Galaxy Book3 360Windows 11 Enterprise (10.0, build 26100)Intel i7-1360P CPU16GB RAMIntel Iris Xe GPUPROBLEM:While using Adobe Fresco with version 5.5.5 (also tested on 5.5.0), I'm experiencing constant crashing of software. The crash always happen during drawing and rotating canvas. There are no error messages for troubleshooting. Fresco freeze for a bit and then crash. This started with the new Windows update to version 24H2 which unfortunately forced itself on a computer.WORKAROUND (no longer possible):I have managed to revert the Windows update to 23H2 which seems to fix the problem, however this is no longer possible and won't be possible as Windows force its major updates on a computers.WHAT I HAVE TRIED SO FAR:Updated GPU drivers - no change, keep crashing.Updated Windows to latest version - no change,

I was using Adobe Fresco, and my files was saving automaticaly on cloud, today I had some problem with singing in, when I finally signed in, my files were disappeared. How could I get my files back? 

I can download them and view them in my inventory but when I click on the brush the app crashes.

I use adobe Fresco on my laptop, and i can't move my documents to folders. There is no "move" option to add it to folders, and i can't drag them either.   

I have seen this a few times, sorry no STR. I will update this post if I have more info.  

Are there any Fresco users here who use Windows? Just yes or no will do. I would like to find out if I am the only one with a stroke lag issue with Huion tablet input, but to start with, knowing if there are any Windows users might help me understand why Adobe doesn’t seem to be actively supporting us.

On Windows 11 I’m getting severe input lag in Adobe Fresco: delay before strokes appear When stroke starts to appear there is a straight line from the initial pen position on the tablet to the new stroke short strokes often don’t start fast gestures lag more than slow ones This affects all brushes, including vector brushes.Same hardware works normally in Krita and Photoshop.Setup: Windows 11 Huion tablet Windows Ink enabled This worked fine previously on the same system.Is anyone else seeing this in Fresco on Windows?

My old Draw files show up in my creative cloud file explorer, but the option to convert to Fresco is missing. These files are dear to me and the low-res download option is not viable.

Hi,  I installed Fresco in my iPad for the first time. In the left handside toolbar, the vector brush and live brushes are missing.  Its Adobe Fresco 7.0.0.  Please let me know how to get those tools. Thankssrikanth.

The layering is completely frozen. When I tried moving the layer up or down, it doesn't seem to move; it's just stuck at the same place. The layers move when I try dragging that one layer up/down, but it doesn't go where I want it to. This is also happening to my other artworks. Is there a way to fix this? 

Why is Fresco not available for Mac Desktop????

I originally created a file in Fresco and started a sketch, then opened the same file in Photoshop to add color. While working in Photoshop, I added artboards to include reference images. Later, when I tried to reopen the file in Fresco to continue refining my sketch, Fresco would not open the file because it contains artboards—a feature that is not supported in Fresco. My question is: how can I remove the artboards in a non-destructive way so that the file can be reopened in Fresco?

Hello,I'm trying to add my own font to Fresco by using this tutorial: https://helpx.adobe.com/fresco/using/add-your-own-font.html However, I don't see the + icon in my interface (see step 2 of the tutorial and screenshot), what should I do? I really appreciate any help you can provide, thanks in advance!

Although I have tried again and again, the cartoon templates in the elements section are never available and cannot be downloaded

Have been using Adobe Fresco on the iPad for years without a problem. Now experiencing problems moving and grouping layers. With the Layers Panel accessed, I usually tap and hold the layer I want to move and drag it to the desired position in the layer stack. Alternatively, to group, I hold the layer and drag it to the group or layer to be grouped with. This simple and fundamental function no longer works for me. Tapping and holding the layer highlights the layer I want to move but it won't move and just jumps back to it's starting position. Grouping doesn't work either. I have recently updated to iOS26 and wonder if there is an issue here. Is anyone else experiencing this? I have tried re-installing the app but this has made no difference. Frustrating as I can't complete any projects without this core function and will need to find an alternative in the meantime.

When I select my drawing and want to make it bigger, the lines get thicker. How do I avoid this?

Hi-  I've been working on Adobe Fresco on iPad for a couple of months. Just today when I opened a project that I have been working on for the past weeks, my screen pops up with a window saying "Your Photoshop layers are preserved. There are layer types in this document that Adobe Fresco cannot edit. These layers are read - only and have a Photoshop badge on them." (screenshot included below)  I have never even used photoshop before, and did not actively convert these layers. I want to convert my project BACK to vector / pixel layers, so I can edit my work on Fresco.  The app converted the project to photoshop layers automatically, and I am struggling to figure out how to convert it back. Has anyone had this issue? How do I change the layers "back" to editing within Fresco? Thanks!  

My fresco animation files are being converted to Photoshop layers. The vector layer disappears after I close my fresco file and open it again and is converted to ps layer but I have not made any changes and currently my laptop does not even have Photoshop installed 

I give it a solid 98% of the time, when I activate a drawing aid, there is no chance I can resize it or rotate it. The handles never come up to have that option. Sometimes, if I go in and just fiddle with different app settings for a while, the handles will pop up, but even then it is usually after closing and restarting the program 4+ times.  Anyone know how to make these aids work properly every time. It is downright infuriating.

Hello! I can't send a FRESCO FILE form one IPad to another. There's no option like "export as..". When i try to export it as a PSD file and then send it via Airdrop, the files arrive to the other IPad as an image and not as a PSD file. Does anybody knows how to make it?Thank you very much!

Hi. I am new to the program. I have been using Notablility up until this point where I was able to select a line I drew and then change the color. I just want to simply change the color of a certain vector-line on a layer. I cannot figure it out after looking at many fourms and on YouTube. This seems like a very basic thing to do but I feel stuck. I have been drawing black lines and have been trying to change the color of them after drawing them with no sucess.