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Participant
Aug 10, 2023 6:06 AM UTC
Question

開啟畫布後崩潰??

開啟畫布後崩潰??

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4 replies

台5EE8Author
Participant
Aug 10, 2023 6:09 AM UTC

fresco 4.7.0 4.7.1  都會崩潰
重新安裝都沒有用

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Sjaani
Community Expert
Community Expert
Aug 10, 2023 10:33 PM UTC

What device are you on and what version of Fresco have you got installed?
There are some versions for which this happened to a lot of users.

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台5EE8Author
Participant
Aug 11, 2023 12:22 AM UTC

 

I've tested versions 4.7.0 and 4.7.1, but the canvas still crashes in Fresco. Using other Adobe CC software doesn't have this issue. A few months ago, I could use Fresco without any problems.

My computer setup is: RTX 3060 12th Gen Intel(R) Core(TM) i5-12400 RAM: 64.0 GB @ 2.50 GHz

I have updated VC++, graphics card drivers, and reinstalled Adobe CC. Even after reinstalling Fresco, it still crashes when I try to open the canvas.

Could you please assist me with this issue?

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