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台
台5EE8
Participant
August 10, 2023
Question

開啟畫布後崩潰??

  • August 10, 2023
  • 1 reply
  • 430 views

開啟畫布後崩潰??

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1 reply

台
台5EE8Author
Participant
August 10, 2023

fresco 4.7.0 4.7.1  都會崩潰
重新安裝都沒有用

Sjaani
Community Expert
SjaaniCommunity Expert
Community Expert
August 10, 2023

What device are you on and what version of Fresco have you got installed?
There are some versions for which this happened to a lot of users.

台
台5EE8Author
Participant
August 11, 2023

 

I've tested versions 4.7.0 and 4.7.1, but the canvas still crashes in Fresco. Using other Adobe CC software doesn't have this issue. A few months ago, I could use Fresco without any problems.

My computer setup is: RTX 3060 12th Gen Intel(R) Core(TM) i5-12400 RAM: 64.0 GB @ 2.50 GHz

I have updated VC++, graphics card drivers, and reinstalled Adobe CC. Even after reinstalling Fresco, it still crashes when I try to open the canvas.

Could you please assist me with this issue?

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