Participating Frequently

Answered

Adobe draw discontinued

Forum|Forum|4 years ago
January 11, 2022
14 replies
3587 views

I've been using Adobe Draw for 4-5 years... today I went to go draw and it told me it's been discontinued and all of my files would be automatically imported to Fresco. This was not the case. Only a handful of old files were sent over and they're files I drew years ago. I can no longer even get into Adobe draw to try and import my files. I had no idea draw would be discontinued and I'm close to being in tears thinking I won't have my files anymore. These files are for customers and for my art business and if they're lost for ever I will be absolutely devastated. Someone please for the love of all that is good, HELP ME

This topic has been closed for replies.

Correct answer rayway8

Please try the following workaround to get access to Adobe Draw/ Sketch app for a limited time (A couple of Days):
Go to iPhone/ iPad Setting > General > Date & Time > Disable Set Automatically > Select 9 Jan 2022 Manually > Open Adobe Draw/ Sketch app and save/ export your artwork, convert/ import to Fresco, or upload it to Creative Cloud so you can have access to Artwork/ Files in the future.

Show previous replies

brandonr40824322Author

Participating Frequently

Please... everyone!! Comment and demand to see a fixed outcome!

C

Caitlin226107024odc

Participant

This is the worst most complicated platform I’ve ever used. None of my
files were tranferred over!!!! The system is nothing like adobe sketch and
it’s FAR FAR more complicated. Please bring it back !!!!!!

brandonr40824322Author

Participating Frequently

I WAS TOLD THERE WAS NO SUPPORT LINE FOR THIS APP....

THAT MEANS YOU GUYS NEED TO BE ON YOUR GAME WHEN IT COMES TO RESPONDING TO US!....

I have given thousands to Adobe.... please please god give back to us.....

C

Caitlin226107024odc

Participant

I am having the same issue please get this fixed soon!

L

LandARC

Participant

I have the same message today, without warning, all of my architectural drawings, children's drawings and sketches have been lost, this is an absolute disaster.

... please sort this out as a priority Abobe... urgently! I have to submit my drawings tomorrow!

brandonr40824322Author

Participating Frequently

Let's continue to post/comment so they make this a priority!

I've got so many priceless drawings (As I'm sure you do) the more comments the better!

R

Rianne98C6

Participant

Im in the same predicament. Fresco had only transfered VERY OLD FILES. I try to import my recent work and it continually says not enough creative cloud storage. No matter how much i delete the current adobe draw file cannot be opened. Im trying not to panic.

Ive just launched my business and all my illustrations have bee frozen.

Fresco what is happening????

brandonr40824322Author

Participating Frequently

Can you even view your files on adobe draw?? Everytime I go to open it, it just says go use fresco your files are waiting basically.

''I've called support, and they said there is no support line for fresco yet?! They told me to come here and wait for an answer which I think is absolute BS... how can they disable an app and leave so many people completely screwed??

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded