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Participant
May 6, 2020 11:33 PM UTC
Question

Adobe fresco app keeps crashing on iPad

It was working a couple of hours ago but now I cannot open the app. I've tried restarting my ipad, deleting and redownloading the app but it still keeps crashing. I cannot open the app anymore...

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22 replies

brettclements
Participating Frequently
Apr 24, 2022 9:51 AM UTC

I'm on a new iPad Pro and it's a stream of crashes. I've started new files; rebooted...it's almost unworkable.

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Participant
Mar 30, 2022 6:43 PM UTC

Hello. My new ipad keep timing out on Fresco. I go from pencil to eraser and it stalls. Can't change colours or modes of pen or eraser. Then it comes back. Help?

Thank you.

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Sheena Kaul
Legend
Jul 10, 2020 12:57 PM UTC

The issue seems to be fixed. 

 

Let us know if you're still facing the issue. 

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Participant
Jul 10, 2020 1:09 PM UTC

The app now seems to work, thank you. Still lost a whole morning's worth of work that's not saved to the creative cloud file I was working on though - any suggestions on how / if that might be recoverable?

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Inspiring
Jul 10, 2020 11:57 AM UTC

Fresco, PS and LR would not open, then PS and LR resurrected but not Fresco . It will open when internet turned off. Please fix soon!!

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Sue Garibaldi
Inspiring
May 6, 2020 11:37 PM UTC

Kayetan.

 

We've just been made aware of multiple reports of Fresco crashing; we're working on it and hope to have it resolved shortly.

 

Our apologies for the inconvenience.

 

Sue.

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Participant
Jul 10, 2020 11:04 AM UTC

Same issue please help

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Sheena Kaul
Legend
Jul 10, 2020 11:14 AM UTC

Hi there,

 

We've just received a few complaints around the same and our engineers are working on the fix. 

Allow me some time to update you.\

 

Regards,

Sheena

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