Skip to main content
January 18, 2026
Question

Adobe Fresco auto-logout caused loss of all drawings

  • January 18, 2026
  • 0 replies
  • 23 views

Hello, I’m asking for help regarding a serious issue with Adobe Fresco.

My Adobe Fresco app automatically logged out. When I logged back in using the same Adobe account, all of my drawings disappeared.
I already checked:
Adobe Fresco
Adobe Photoshop
Adobe Cloud Documents via browser
All of them show “No files to display.”
These files were NOT manually deleted.
This issue happened immediately after the auto-logout, so I believe this may be a cloud sync failure or data loss issue.

 

Details:
Device: Ipad A16
Same Adobe account used before and after logout
Files were original artworks created in Adobe Fresco
Files contain months of work and are very important to me 🥹

 

Any help or guidance would be greatly appreciated. Thank you! 🥹