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Yas345028588tny
Participant
Dec 29, 2023 5:12 PM UTC
Question

Adobe Fresco Constantly Crashing (iPad Air 3rd Gen)

Hi!

 

Adobe fresco is constantly crashing for me over the last two weeks on the project I'm working on. I suspect it's a memory issue. Is there any recommendations around this for memory limited devices?

 

IPS here https://drive.google.com/file/d/14wCkiqH0es5mHQUn9YhMv6AQcpObMRKQ/view?usp=sharing

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2 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Jan 1, 2024 12:07 PM UTC

Hello @Yas345028588tny,

Sorry to hear about your experience, and thanks for sharing the crash log. While I check this with the team, would you mind updating the OS and the Fresco app to the latest version and checking if it helps?

(https://adobe.ly/41H8aSh), (https://adobe.ly/47il4HQ)

 

Also, kindly check if all of your work is synced online (https://adobe.ly/48wTcAs). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.

 
Looking forward to hearing from you.

 

Thanks,

Anubhav

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    Yas123
    Participant
    Jan 1, 2024 4:59 PM UTC

    Hey Anubhav!

     

    Thanks for the follow-up, I did update my OS, and udpate the app too. Reinstalling does help for some time I've noticed, I've done that about 3-4 times now.

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