Adobe Fresco crashes on startup v4.6.1

Question

I've been using the program for around a year now and uninstalled it a few days ago when my school subscription ended only to download it again on a personal account. It's worked completely fine the entire time but now that I've reinstalled it on my personal account it crashes after "loading documents." I tried restarting my PC, uninstalling and reinstalling both Fresco and Creative Cloud, but so far nothing has worked. I've seen a few others experience the same thing with 4.6 and wondering if this is an issue with the program itself.

Anubhav M · Accepted Answer

Hello @Est_C,

Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

Looking forward to hearing from you.

Thanks,

Anubhav

Anubhav M · Answer

Hello @Est_C,

We understand how frustrating it can be to experience crashes when using Fresco, especially when your projects are saved on it. Would you mind trying to install an earlier version of Fresco v4.0 using this link and checking if it helps: (https://ccmdls.adobe.com/AdobeESD/FRSC/4.0.0/win64/65329b20-2fb0-4131-a587-6df11b7f46e4/Adobe_Fresco.zip?token=exp=1686666146~hmac=e65408c223fae3eb53a25ae42e35a7eec286ac30274b53decad01bc76ddc6032).

Kindly note that this link is only valid for the next 24 hours.

Looking forward to hearing from you.

Thanks,

Anubhav

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