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Participant
Jan 5, 2022 6:32 PM UTC
Question

Adobe Fresco Deleted all my work. A pop up came up to sign back into the account, all work is gone.

Using Adobe Fresco version 2.79. 

I haven't opened the app in a couple of days. 

I opened it today, a pop up message came up asking to sign back into my account and I did. 

When I signed back in, all my work was gone... I checked https://assets.adobe.com/cloud-documents  + deleted file and nothing is there. 

 

All this time I assumed my work is getting saved on the cloud as I have an adobe account. 

 

Any help will be much appreciated. Thanks! 

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2 replies

Anshul_Saini
Community Manager
Community Manager
Jan 14, 2022 3:22 AM UTC

Hi @Bianca2251981674kn,

 

I've sent a DM. Please Check!

 

Regards,

Anshul Saini

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Sjaani
Community Expert
Community Expert
Jan 13, 2022 9:25 PM UTC

If you haven't already solved this one. Send a message to (frescohelp at adobe dot com) hopefully they can help retrieve all your work.

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