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Johan Scherft
Participant
August 15, 2024
Question

Adobe Fresco doesn't work at all

  • August 15, 2024
  • 1 reply
  • 286 views

I can't even start the program. It crashes immediately.. What can be wrong? I already re-installed it, but nothing works.

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1 reply

Anubhav M
Community Manager
Community Manager
August 15, 2024

Hello @Johan Scherft,

We understand how frustrating it can be to experience crashes in Fresco, especially in the middle of work. Would you mind confirming the Fresco/OS version installed on your device so we can better assist you?

Also, check if you have any updates for the OS/Fresco app and install them to check if they help.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Johan Scherft
Participant
August 15, 2024

Thank you. The version I just installed is 5.5.0.1380. 

Anubhav M
Community Manager
Community Manager
August 15, 2024

Hello @Johan Scherft,

Thanks for sharing the details. Would you mind confirming the device make/model and the OS version installed so we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav