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Participant
March 5, 2022
Answered

Adobe Fresco IPAD can't export to illustrator Macbookpro

  • March 5, 2022
  • 3 replies
  • 1454 views

hi i'm useing Adobe Fresco IPAD
but have a problem
when i export to illustrator Macbookpro
but ican't
show " Export failed "
plz help
thankyou!!

This topic has been closed for replies.
Correct answer Sjaani

Rather than exporting have you tried opening Ai on the macbook and just opening the files?

3 replies

Micheblack0000000
Participating Frequently
January 16, 2023

Push to desktop function has issue with me too. I have 2017 ipad and 2022 mini mac.  It worked only few times. I updated Illustrator in my desktop and restarted. Bunch of missing Fresco pushed files were uploaded to illustrator like 20 of them. So annoying but worked again once I updated Illustrator in my desktop. But everytime you push to desk top, it's in the cloud, taking up spaces.

And then it stop working again. So someone from Adobe needs to figure out system glich with Push to desktop function with Illustrator. Or setting in Illustrator.

Participant
January 7, 2023

same problem and I'm not able to fix it with the answer below

Anshul_Saini
Community Manager
Community Manager
January 9, 2023

Hi @Rosa Spaziani,

 

We are sorry to hear that. Would you mind sharing the file in which you are facing the issue here or via DM? We'll check it on our end and share our observations with you.

 

Also, would you mind sharing a screenshot of the error and the exact version of OS & Fresco?

 

I will be looking forward to your response.

 

Thanks,

Anshul Saini

Micheblack0000000
Participating Frequently
January 16, 2023

We are not talking about sharing file. IT's called Push to desktop function in Fresco. Ask software engineer who created this function please.

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
March 6, 2022

Rather than exporting have you tried opening Ai on the macbook and just opening the files?