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Adobe Fresco IPAD can't export to illustrator Macbookpro

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hi i'm useing Adobe Fresco IPAD
but have a problem
when i export to illustrator Macbookpro
but ican't
show " Export failed "
plz help
thankyou!!

Publish & export

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SjaaniCorrect answer

Community Expert

Rather than exporting have you tried opening Ai on the macbook and just opening the files?

Micheblack0000000

Participating Frequently

Push to desktop function has issue with me too. I have 2017 ipad and 2022 mini mac. It worked only few times. I updated Illustrator in my desktop and restarted. Bunch of missing Fresco pushed files were uploaded to illustrator like 20 of them. So annoying but worked again once I updated Illustrator in my desktop. But everytime you push to desk top, it's in the cloud, taking up spaces.

And then it stop working again. So someone from Adobe needs to figure out system glich with Push to desktop function with Illustrator. Or setting in Illustrator.

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R

Rosa Spaziani

Participant

same problem and I'm not able to fix it with the answer below

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Anshul_Saini

Community Manager

Hi @Rosa Spaziani,

We are sorry to hear that. Would you mind sharing the file in which you are facing the issue here or via DM? We'll check it on our end and share our observations with you.

Also, would you mind sharing a screenshot of the error and the exact version of OS & Fresco?

I will be looking forward to your response.

Thanks,

Anshul Saini

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Micheblack0000000

Participating Frequently

We are not talking about sharing file. IT's called Push to desktop function in Fresco. Ask software engineer who created this function please.

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Sjaani

Correct answer

Community Expert

Rather than exporting have you tried opening Ai on the macbook and just opening the files?

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