Skip to main content
Participant
July 12, 2024
Question

Adobe Fresco says access denied.

  • July 12, 2024
  • 3 replies
  • 263 views

I have restarted my computer several times. I can see my files in my adobe creative account. When I try to open adobe fresco, it continues to say access denied. I using the desktop app.

This topic has been closed for replies.

3 replies

Community Expert
August 3, 2024

If I ever had an issue like that, signing out and signing back in always fixed it for me 

Anubhav M
Community Manager
Community Manager
July 31, 2024

Hello @Megan38580452sthj,

We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Anubhav M
Community Manager
Community Manager
July 15, 2024

Hello @Megan38580452sthj,

I'm sorry to hear about your experience. Would you mind trying to sign out of Creative Cloud and signing back in with the account you have the subscription under, or using a Social sign-in option like Google/Facebook/etc., and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav