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Participant
Jul 12, 2024 10:43 PM UTC
Question

Adobe Fresco says access denied.

I have restarted my computer several times. I can see my files in my adobe creative account. When I try to open adobe fresco, it continues to say access denied. I using the desktop app.

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3 replies

Community Expert
Aug 3, 2024 2:47 AM UTC

If I ever had an issue like that, signing out and signing back in always fixed it for me 

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Anubhav M
Community Manager
Community Manager
Jul 31, 2024 6:57 AM UTC

Hello @Megan38580452sthj,

We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Anubhav M
Community Manager
Community Manager
Jul 15, 2024 3:06 PM UTC

Hello @Megan38580452sthj,

I'm sorry to hear about your experience. Would you mind trying to sign out of Creative Cloud and signing back in with the account you have the subscription under, or using a Social sign-in option like Google/Facebook/etc., and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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