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Plygmy
Participant
April 11, 2020
Answered

Adobe Fresco Surface Pro X

  • April 11, 2020
  • 4 replies
  • 2087 views

When does Adobe Fresco come to the Surface Pro X? ... I'm waiting 😢

    This topic has been closed for replies.
    Correct answer Sjaani

    Adobe isn't giving dates for availability on different devices.
    I would suggest continuing to keep an eye on their system requirements page where it says not yet available  on Pro X, but to me this suggests it is being worked on.

    4 replies

    G
    Goffy26095995ames
    Participant
    March 16, 2023

    Fresco was intended for iPad IOS, not Windows. I suspect Apple may have some saying about sharing Fresco with Windows tablet users like Surface Pro X, and 8?

     

    F
    franklond909
    Known Participant
    February 17, 2023

    I have downloaded Fresco on Adobe Surface Pro X from Windows store. It shows installed, but can't be found and Adobe sent me a link with a version to test, but the error message is that installer is corrupted. It looks that Adobe hasn't prioritised this.

    F
    franklond909
    Known Participant
    February 17, 2023

    Nice changes, but when are you supporting ARM operated window tablets like surface pro x?

     

    imorrow
    imorrow
    Participant
    August 31, 2023

    I have surface pro 7 and it has worked for me before but with this latest versions it crashes over and over again.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    September 16, 2023

    Hello @imorrow,

     

    Sorry for the delayed response. We understand how frustrating it can be to experience crashes. Would you mind trying the following steps and checking if they help:

    1. Go to Creative Cloud Desktop Application

    2. Press Ctrl+Alt+R

    3. It will show a dialog to Relaunch

    4. Click Continue and wait for 2-3 minutes

    5. Launch Fresco

     

    Also, kindly reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://www.amd.com/en/support/kb/faq/gpu-110) and check if it helps.

     

    Additionally, check if all of your work is synced online (https://assets.adobe.com/cloud-documents). If yes, please try resetting Fresco (https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-e90eefe4-d0a2-7c1b-d...) and share your observations.

     

    If the issue persists, kindly share the logs by following the steps shared in this help article (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html) so we can check it with the team.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Sjaani
    Community Expert
    SjaaniCommunity ExpertCorrect answer
    Community Expert
    April 13, 2020

    Adobe isn't giving dates for availability on different devices.
    I would suggest continuing to keep an eye on their system requirements page where it says not yet available  on Pro X, but to me this suggests it is being worked on.

    H
    Hendrik0D4D
    Participant
    August 17, 2020

    How about now?

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