Skip to main content
Participant
May 26, 2024
Question

Adobe Fresco Won’t Export PNG with Transparent BG

  • May 26, 2024
  • 2 replies
  • 1404 views

I'm using the current version of Adobe Fresco that I downloaded yesterday (05-25-24) onto my new 13" M4 iPad Pro 1TB. I also use Adobe Fresco on my 12.9" M2 iPad Pro and having this same issue on that one too. I did a test draw of a circle using a vector brush (round). I set the file size to 8192 x 8192 pixels and print size 4000ppi. I made it this large so that when it's exported as a png (no option to save as an svg in Fresco), the quality won't diminish too much when it's expanded. I'm drawing characters for animations and don't want the drawings to pixelate when I put them into the video software I use and expand them. However, after I Published and Exported the test pic, it exported with a white background, like a jpg. I went into the Fresco app settings and set the quick  'Export As' settings to png but it's still saving the image with a white bg. I even set the art board to transparent bg. What's going on with the Adobe Fresco software? 

2 replies

Participant
January 15, 2025

I have the same problem. I am exporting in png and also de-activated the white background layer. what can I do?

 

Participant
February 7, 2025

I have the same problem as of yesterday. Before that, my pngs always exported to the image gallery on my iPad with transparent backgrounds.

Anshul_Saini
Community Manager
Community Manager
June 20, 2024

Hi @TBozz,

 

We are sorry for the delayed response. Would you mind confirming in which app you previewed the transparent PNG? Sometimes, certain apps might display a white background even if the PNG is actually transparent. Additionally, could you try changing the resolution to 72ppi and see if that works? You can also try saving the exported image in the Files app on your iPad and check if you get a transparent preview of the exported PNG there.

 

Let us know if this helps or if the issue persists. Thank you!

 

Best,

Anshul Saini

Participant
February 7, 2025

I've tried your suggestions with no luck. Opening the file in any app, continues to have a white background.