After using large watercolor brush it glitched, now all layers are blank. cant retreive.

Question

I'm new to fresco. I had 3 documents of doodles. On the third doc I was painting with a large watercolor brush (300px) and the app suddenely glitched. It created a bunch of blank layers. In fact, all the layers of that doc were blank, including the ones I had painted, plus 20 more. I left, came back, everything was gone. But this was also true of my other 2 documents!! WTF?! So I am no longer using Fresco, why do so when that could happen. Glad I only have a couple of hours using it.

The files are available as psds in creative cloud, but I can't use them in Fresco

Imaginerie · Answer

Blimey, that's odd!Since you can still see them, can you open them in Photoshop (if you have the app readily available?)If you don't have photoshop, can you share one of the files here with a external link (CCfile link, dropbox, google drive, whatever is convenient) and we'll see if we can open them in Photoshop and what they show.Maybe that will help!

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