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IdeaDealers
Participant
Oct 14, 2021 8:37 AM UTC
Question

Al abrir Adobe Fresco se queda cargando en Win 10

He descargado e instalado Adobe Fresco, la 2.7 y la 2.6 en ambas, al abrir el Programa me sale que: "está cargando archivos" y jamás termina de abrir el programa, qué puedo hacer.

Uso Windows 10 y una Nvidia Gforce 2070 Super, deshabilité la superposición de G force Experience y aun así no arranca el programa.

Agradezco su colaboración.

12 replies

Leandro36490568ou3a
Participant
Apr 3, 2024 6:09 AM UTC

Hello, could someone help me, I have the same problem, I already updated to the latest version but nothing uninstalled, I reinstalled, restarted the PC but nothing

 

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Apr 12, 2024 8:47 PM UTC

    Hello @Leandro36490568ou3a,

    We understand technical issues can be frustrating. Would you mind trying to update the OS(https://adobe.ly/3vGxZGN) and checking if it helps? Also, try the following steps and share your observations:

    1. Go to Creative Cloud Desktop Application

    2. Press Ctrl+Alt+R

    3. It will show a dialog to Relaunch

    4. Click Continue and wait for 2-3 minutes

    5. Launch Fresco

     

    Additionally, try resetting Fresco (https://adobe.ly/3xxtWgl...) and the suggestions shared in this help article (https://adobe.ly/4aPrG2q) and share your observations.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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    Leandro36490568ou3a
    Participant
    Apr 25, 2024 8:29 AM UTC
    Hello, sorry for the delay. I've tried what you tell me, I've even formatted and updated Windows, it still doesn't work. When you give it the key combination that it provided me, the cloud doesn't do anything either.

     

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      MartaSimon
      Participant
      Oct 4, 2023 12:46 PM UTC

      Me ocurre lo mismo! Alguien consiguió que funcione?

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      Mae-HP1
      Mae-HP1
      Participant
      Oct 4, 2023 2:11 PM UTC

      si bajate la ultima version que dice el post de Anubhav

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        MartaSimon
        Participant
        Oct 5, 2023 7:24 AM UTC

        Muchas gracias! Lo haré.

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        Mae-HP1
        Mae-HP1
        Participant
        May 26, 2023 7:21 PM UTC

        Hola chicos: tengo el mismo problema y ya hice lo que proponen, he etsado buscando que puede ser pero nada. Alguien lo logro?

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          Anubhav M
          Community Manager
          Anubhav MCommunity Manager
          Community Manager
          Jun 23, 2023 6:05 PM UTC

          Hello @Mae-HP1,

           

          Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

           

          Looking forward to hearing from you.

           

          Thanks,

          Anubhav

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          Mae-HP1
          Mae-HP1
          Participant
          Oct 4, 2023 2:11 PM UTC

          Dear Anubhav

          It looks like, it works. If I have another issu I'll write again

          Thank you

          Regards

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          Eli26607724r579
          Participant
          Oct 15, 2022 4:00 AM UTC

          Hola, cómo estás? Tengo el mismo problema, pudiste solucionarlo? Intenté de todo. Tu respuesta me ayudaría mucho, desde ya muchas gracias!!

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            Sjaani
            Community Expert
            SjaaniCommunity Expert
            Community Expert
            Oct 15, 2021 3:17 AM UTC

            Check the System Requirements in case there is something you could tweak a little.
            Also make sure you have the latest versions of Win10, Fresco and your driver software.

             

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            Community Expert
            DaveJCummingsCommunity Expert
            Community Expert
            Oct 14, 2021 8:20 PM UTC

            Do you have any other apps open?  If you could supply more info,  that would be great 

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