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Participant
December 16, 2020
Question

All my drawings are gone

  • December 16, 2020
  • 1 reply
  • 263 views

Hey guys, I didn't use Adobe fresco for a while and when I tried to get back in to the app it asked me to sign in I signed in using google and I know I used the right email address because it is the only address I use for everything. When I accessed my account all my files were gone. They weren't in synced documents cloud documents or recent document. What do I do there was days of work for my job among the missing files!!!! HELP!!!!!!

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    1 reply

    Sjaani
    Community Expert
    Community Expert
    December 16, 2020

    I would contact Fresco Help directly through the app so that they get some of your device details.
    Use the Fresco bug report link to send an email to frescohelp at  adobe dot com.