All of my documents have disappeared

Forum|Forum|5 years ago
January 16, 2021
1 reply
199 views

I was working on an illustration for 3 hours and I connected to wifi to export the file and Fresco logged me out, so I logged back in and now all my documents are completely gone. Is there a way to restore them?

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Sjaani

Community Expert

When something like this happens the best option you have is to contact the Development team directly. Send an email to frescohelp @ adobe . com.
You could do this directly within the app from the App settings Help menu which would also give Adobe some details about your device. (In case that's helpful to them).

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