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Jessrp193
Participant
March 18, 2022
Answered

App Broken!

I cannot get the Fresco app to open on my pc. I've tried uninstalling/reinstalling, restarting my pc, turning off in-game overlay on Geforce. Literally everything on the forums and it just will not open! I'm using it on Windows PC. It's a shame because I really want to try it with my drawing tablet!

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RohitGuglani
RohitGuglaniCorrect answer
Adobe Employee
March 25, 2022

Hello @Jessrp193 

What is the problem you are running into? Can you share the log file with us:

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Thanks,

Rohit

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4 replies

RohitGuglani
Adobe Employee
RohitGuglaniCorrect answer
Adobe Employee
March 25, 2022

Hello @Jessrp193 

What is the problem you are running into? Can you share the log file with us:

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Thanks,

Rohit

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    Sjaani
    Community Expert
    SjaaniCommunity Expert
    Community Expert
    March 24, 2022

    Have you checked the System Requirements and made sure everything is on the current version?

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    Anonymous
    March 24, 2022

    I agree with everything. (I'm not using a wacom whiteboard monitor, but I didn't have that problem yesterday.)

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    Anonymous
    March 24, 2022

    Sorry, I thought the question came to me 🙂

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