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Joanneomara
Participating Frequently
November 24, 2019
Answered

CAN’t import .psd or .psdc files into fresco

  • November 24, 2019
  • 2 replies
  • 4972 views

It used to work with sketch but I can't open any psd or psd.c files in fresco. I saved them as .psd in photoshop and have them on my iCloud Drive but they are grey and can't be opened. I'm Dying to use this program but can't get past this step

    This topic has been closed for replies.
    Correct answer

    I've been able to import psd files from the creative cloud without any problem. When using Files though, psd files did not show up at all, strange. So I saved psd files to the creative cloud and didn't have any problem. Hope this helps. 

    2 replies

    sandeepp34559194
    sandeepp34559194
    Participant
    November 27, 2019

    Hi Joanne,

     

    I am asking you a couple of questions just so that I understand the problem correctly.

    While importing a psd file into Fresco you are doing it by tapping on the Import and open button and then tapping on photoshop file(.psd) button?

     

    Also can you tell which iPad you are using and the version of iOS installed on the device?

     

    Regarding the .psdc file: this is the cloud version of any psd file that can be seen in the Cloud documents section in Photoshop(you can create a psdc file of any existing psd file in the latest Photoshop application by tapping on File > Save as > Save as cloud document after opening it). Once it has synced, you will be able to see the same in the Cloud documents section in Fresco as well and continue working on it.

     

    Let me know if this helps.

    M
    moonspinner5656
    Known Participant
    September 19, 2020

    So even though Fresco gives you the option to import from iCloud or Google Drive...you cannot upload a .psd from those services. Once again (my constant complaint about Adobe products for ipad) we MUST use Adobe Cloud exclusively?!?

     

    Thanks

      F
      franziskas72897220
      Participant
      December 2, 2020

      I have the same issue here. Any solution yet?

       

      A
      Anonymous
      Correct answer
      November 26, 2019

      I've been able to import psd files from the creative cloud without any problem. When using Files though, psd files did not show up at all, strange. So I saved psd files to the creative cloud and didn't have any problem. Hope this helps. 

      Pat Wibbeler
      Adobe Employee
      Pat Wibbeler
      Adobe Employee
      April 17, 2020

      My daughter had a similar problem today. It's unlikely her issue was the same as yours but I'm posting it in case it helps. She thought she'd downloaded psd's from the Adobe coloring book (https://create.adobe.com/2020/04/06/coloring_book_alphabet.html) but had downloaded pdf instead, which wouldn't import. Once she downloaded the psd, that worked. I wonder if it's possible the file extension in iCloud is different than you think?

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