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Participant
September 5, 2024
Question

Can't install Fresco Due To incompatible Windows Operating system

  • September 5, 2024
  • 1 reply
  • 788 views

I can't install Fresco. It's saying it's incompatible and "Update your operating system to install the most recent version of Fresco.", but my windows operating system is up to date.  It is current beyond the requirements.  This is so frustrating.  Please Help!!!!

1 reply

Anshul_Saini
Community Manager
Community Manager
September 5, 2024

Hi @ADruDobe,

 

I’m sorry to hear you’re having trouble with installing Fresco—it sounds really frustrating! Could you please share your system specs, including your RAM, CPU, GPU, and the exact version and build number of your operating system? Additionally, it would be great if you could check the minimum system requirements listed in this HelpX article to ensure everything aligns.

 

Looking forward to your response so we can get this sorted out for you!

 

Best,

Anshul Saini

ADruDobeAuthor
Participant
September 5, 2024

Installed RAM:  64.0 GB

Windows 10 Pro
Version 22H2
OS build 19045.4780

Everything aligns from what I see