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Spring5EEF
Participant
June 10, 2022
Question

Can't launch Fresco "Cannot verify subsctiption"

  • June 10, 2022
  • 1 reply
  • 107 views

Hi, I'm having trouble launching Fresco. I just downloaded it and am getting "cannot verify subscription" check connectivity to internet.  I'm connected, all of my other adobe apps work fine.  What do I need to do to make this work? 

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1 reply

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity Expert
Community Expert
June 11, 2022

What system/hardware are you using with Fresco? If Windows, did you download it via the Adobe Creative Cloud Desktop app? Does your system meet the requirements? Note the Windows versions required:

 

https://helpx.adobe.com/fresco/system-requirements.html

 

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