Can't open a file

Question

Hi, I'm trying to open a file. I can see the file clearly on my Creative Cloud, but when I tried to open the file itself, it keeps on saying that "something went wrong, please try again".

I'm thinking that the file got corrupted somehow? All other files are showing up on both my Creative Cloud and iPad.

On the screenshots I provided, document (52) is the one I'm trying to open. It's the only file that I can't open.

I am using a 9th generation iPad running on iPadOS 15.1.

Sjaani · Answer

It looks like you had the same issue back in May via this thread.
Have you tried following the same request that was given previously?

Sending a Bug report via the app is likely to be your best course of action.

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