Participant

Answered

Can't see CC Libraries in colors

6 replies
2310 views
Translate

Hello! New Fresco iPad user here and, while I have the latest version (1.3.1) of the software, I can't access or even see my CC color libraries. Same is true for brushes. I upgraded to the premium version in hopes that that would help, but it didn't. Has anyone had the same issue and did you get it to finally work? How?Thank you!

This topic is closed to new replies. Start a new post to keep the conversation going.

Michael J. HoffmanCorrect answer

Community Expert

When I'm looking at "Fresco Colors," There's a back arrow icon that takes me to the list of CC Libraries. I don't see that in your screen shot... I'm also v1.3.1 on an iPad Pro 11" - here's my view - notice the back arrow, which you seem to be missing:

A

Akunya5E71

Participant

I have the same issue! Did you manage to find a solution?

Translate

Y

Yves-CH

Inspiring

Hello, vous devez être connecté avec le même unique account à Adobe Creative Cloud et votre iPad doit être avecune connection Internet active pour que les bibliothèques de couleurs disponnibles dans votre bibliothèque Creative Cloud.
Vesrion actuelle de FRESCO : version 2.1.0

Translate

Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

Michael J. Hoffman

Correct answer

Community Expert

When I'm looking at "Fresco Colors," There's a back arrow icon that takes me to the list of CC Libraries. I don't see that in your screen shot... I'm also v1.3.1 on an iPad Pro 11" - here's my view - notice the back arrow, which you seem to be missing:

Translate

Sjaani

Community Expert

Where have you looked for the colour libraries? If I tap on the colour picker (circle), then expand All at the bottom I can see two options Fresco Colors and Colour Themes, the 2nd one is the name of the location all my colour themes are saved to.

Translate

lleenhoutsAuthor

Participant

Looking in the same place, all I see is Fresco Colors. I'm baffled why I can't see my colors! Thanks for your help.

Translate

Sjaani

Community Expert

Have you tried to uninstall/reinstall yet?
Do you have the paid or free version?
When I'm in Fresco Colors I also have the arrow pointing backwards as shown in Michael's image.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.