Cannot export png properly

Question

Adobe Fresco cannot export PNG files properly.

The files I exported to png all turn out to be a renamed file with many numbers, and the file type is also in numbers
eg. File-2026-05-18To7:51:08.075Z

I have to manually change the names all over again, and type the file as .png to see it.
I am not sure if these files are capable of sending to print by manually changing the file type in this way.

I am using Fresco with my newly bought ipad air, the newest IOS, and also the most updates fresco version.
Please does anyone knows if this can be resolved, or can I reach an adobe support hotline with human to help out? Thank you.

Anubhav M · Answer

Hello ​@Ella1129I’m sorry to hear about your experience. I hope the problem is resolved by now. If not, kindly confirm the versions of the iPadOS/Fresco installed and a brief screen recording of your workflow and the problem, so we can better assist you.Looking forward to your response.Anubhav

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