Cannot update to Fresco 3.4.2 on Windows 10 PC

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Hello,

The Creative Cloud Desktop app shows that the Fresco 3.4.2 update is available.

However, nothing happens when I click the update button. Other updates launch without a problem.

How to fix this?

Activation installation and billing

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RohitGuglaniCorrect answer

Adobe Employee

Hello @nordicspy, @wabre, @Kathi5E7B, @marcop80955494, @Jubilant_innovator5D55

We have fixed the issue, kindly do following steps:

1. Open Adobe Creative Cloud

2. Click on Check for updates

3. Install Adobe Fresco 3.4.2 update.

Please ensure you are doing check for updates before updating. Let us know if you are still facing the issue.

Regards,

Rohit

RohitGuglaniCorrect answer

Adobe Employee

Hello @nordicspy, @wabre, @Kathi5E7B, @marcop80955494, @Jubilant_innovator5D55

We have fixed the issue, kindly do following steps:

1. Open Adobe Creative Cloud

2. Click on Check for updates

3. Install Adobe Fresco 3.4.2 update.

Please ensure you are doing check for updates before updating. Let us know if you are still facing the issue.

Regards,

Rohit

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C

C G29189793xhf6

Participant

same here.

i get the feeling adobe is not interested in updates for paying clients. i really losing patience here. where is my symetry? come on guys!

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Anubhav M

Community Manager

Hello @C G29189793xhf6,

Thanks for reaching out. Symmetry is currently available only on Fresco on the iPad. I understand this functionality is important to you, and I apologize for its unavailability. Would you mind creating a UserVoice for this feature request (https://adobe.ly/3zonaeg) and adding your comments there? Doing this will help us prioritize this request, and you will be notified of any updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,

Anubhav

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