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Participant
May 26, 2024
Question

Click and hold to open menu (Add layer, Drawing aids) are not working on the Huion Display tablet.

  • May 26, 2024
  • 1 reply
  • 353 views

Click and hold to open the menu (Add a layer, Drawing aids) are not working on the Huion Display tablet. On all other Adobe apps, it works perfectly without any issues. Help me to solve this issue.

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1 reply

Anubhav M
Community Manager
Community Manager
May 26, 2024

Hello @NileshAathi,

We understand that technical issues can be frustrating. Would you mind removing and reinstalling the Huion Drivers (https://adobe.ly/3yACuUk) to see if it helps? Also, try running Fresco under a different administrator account (Windows) to check if it helps.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Participant
May 26, 2024

Hi @Anubhav M 

Thanks for responding. I'm experiencing an issue with my Huion Display tablet where the "Click and hold to open the menu" feature (for adding a layer, drawing aids, etc.) isn't working in Adobe Fresco. Interestingly, click and hold works perfectly in Illustrator, Photoshop, and all other apps. Any advice on how to fix this..

Anubhav M
Community Manager
Community Manager
June 19, 2024

Hello @NileshAathi,

Thanks for sharing the details. If reinstalling the Huion tablet drivers did not help resolve the problem, try disabling Windows Ink from the tablet settings. Additionally, check if your work is synced online (https://adobe.ly/3RvCQlS). If yes, try resetting Fresco by following the steps shared here (https://adobe.ly/4ctaaly) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav