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Carlie98A2
Participant
February 17, 2021
Question

Combability

  • February 17, 2021
  • 1 reply
  • 335 views

Hi, 

 

I downloaded fresco and have been using it for about a month now. But I'm unable to download the most recent update on my Surface Pro 7 due to not having enough RAM. Is there a way around that? Or does anyone know if adobe is looking into changing that? Any help or advice with this is apperciated! Thank you in advance!

This topic has been closed for replies.

1 reply

Sue Garibaldi
Sue Garibaldi
Inspiring
February 17, 2021

Hi Carlie. 

 

How much  RAM does  your  device  have?

 

Sue. 

C
Carlie98A2Author
Participant
February 21, 2021

Hi Sue,

 

Thanks for replying! My device has 4.00 GB of Raam.

 

Carlie.

Sue Garibaldi
Sue Garibaldi
Inspiring
February 21, 2021

Hi Carlie. 

 

Unfortunately, Fresco is  no longer supported on  devices with 4GB of RAM (including the version you've been trying to install). 

 

I'm sorry. 

 

Sue. 

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