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giraffasus
Participating Frequently
September 1, 2026
Question

CPU runs super hot when running Fresco. Suggestions on how to fix this issue.

  • September 1, 2026
  • 1 reply
  • 10 views

I am running Fresco on a Device name 

WIndows Surface Studio 3 Laptop with the below specs.
Processor    13th Gen Intel(R) Core(TM) i7-13700H (2.90 GHz)
Installed RAM    32.0 GB (31.8 GB usable)
Graphics card    NVIDIA RTX 2000 Ada Generation Laptop GPU (8 GB)
Intel(R) Iris(R) Xe Graphics (128 MB)
Storage    772 GB of 954 GB used
Device ID    7BD80050-2B3E-43C3-91E2-C5431FD126AF
Product ID    00356-06317-33104-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    Pen and touch support with 10 touch points

 

Whenever I open and run Fresco the CPU heats up and when I have run HWinfo the sensors have detected that the CPU heats up past a safe threshold. Even holding the machine I can feel how hot it gets. The machine is able to run modern games without overheating, but Fresco seems to quickly push it into possible danger and unless I am almost always checking how hot the case is getting I can’t tell or am unaware until it begins to lag. How can I fix this overheating issue, as primarily it only happens with Fresco and an move the machine into tablet mode. 

Affinity doesn’t cause such a huge heat spike, but I have been using Fresco longer and it has touch gestures that Affinity does not. Any help would be much appreciated. 

    1 reply

    Abhishek Rao
    Community Manager
    Community Manager
    September 1, 2026

    Hi @giraffasus,


    Sorry to hear about the overheating you're experiencing with Fresco. I understand how concerning this can be.

    Could you please make sure Fresco is up to date and install all available Windows, Surface firmware, and graphics driver updates? Adobe also recommends using the latest graphics drivers for Fresco on Windows.

    Since your specifications appear to match a Surface Laptop Studio 2, you can find the latest drivers and firmware here:
    https://adobe.ly/4gFMFcv

    After updating and restarting the device, please test Fresco again. If the issue persists, let us know whether it occurs with a new blank document and a basic pixel brush as well, and whether you notice the same overheating in both laptop and tablet modes.


    Thanks!

    Abhishek