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Rinny_roo
Rinny_roo
Participant
November 6, 2021
Question

Crashing mixer brushes

  • November 6, 2021
  • 1 reply
  • 410 views

Anytime I use the mixer brushes it crashes the whole program. I use a surface laptop. Help!

 

    This topic has been closed for replies.

    1 reply

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    November 9, 2021

    Hi there,

     

    We are sorry about the crashing! There could be multiple reasons behind these crashes, which we are trying to identify. Please share the DxDiag file from your system. Steps are shared here (https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228d...).

     

    This will help us troubleshoot this issue and assist you accordingly.

     

    Thanks & Regards,

    Anshul Saini

    Rinny_roo
    Rinny_rooAuthor
    Participant
    January 16, 2022

    The whole program crashes now whenever I want to use mixer brushes

    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    January 16, 2022

    How much space do you have on your Surface? How much RAM? Is it crashing when you select the mixer brush or is it crashing when you start to try to draw with the brush? 

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